Returnable items must be returned within 30 days of the day the day the order delivered or was ready for pickup. No refunds will be issued, only store credit. A store credit will be issued via email within 1-4 business days after receiving your return. You will then be able to add this to a future purchase. Merchandise must be in original condition, including original packaging and tags attached. Shoe Boxes must be inside a shipping box (or polybag), altered shoe boxes will not be accepted.
Return shipping and handling is the customers responsibility and shipping charges on the original purchase will not be credited back to you. You may return to us via the carrier of your choice, but we recommend obtaining tracking on your package. All SALE items, jewelry, lashes, car freshies, swimwear, Lavender Thorne and all special orders are final sale and cannot be returned.
SWIMWEAR RETURN POLICY:
SHIPPING: ALL Swimwear is FINAL SALE.
STORE PICK-UP: All Swimwear can be tried on in store & returned for Store Credit, ONLY if All Liners & Tags are Attached. Once swimwear LEAVES the store it will NOT be eligible for any return: store credit or refund.
We reserve the rights to reject any item returned to us. Any items that appear to have been worn, altered, have had the tags removed, or are received to us after the return period will be returned to the customer at the customer's expense. If postage to return the items is not paid within 5 days of receiving return, the items(s) will be donated to the charity of your choice.
Returns can also be brought into any TRW location and return processed for store credit or exchange.
Returns should be addressed to:
4050 Summerhill Square
Texarkana TX 75503
All store hours are Monday thru Saturday, 10am to 6pm!
* 105 W Mulberry Kaufman, TX 75142, 972.210.7187
* 4050 Summerhill Square Texarkana, TX 75503, 903.691.9675
* 111 South Buffalo Street Canton, TX 75103, 903.292.6768
* 680 Innovation Blvd Suite #1105 Forney, TX 75126 , 903.394.745
The Rancher's Wife was established in 2013 in Terrell, Texas. At the time, Amy was a rancher's wife so the name seemed fitting. Like most women, Amy loves fashion and all things girly. Even better, she loves finding a "great deal," while shopping! Our number one focus is offering our TRW customers good quality products without "breaking the bank!". Amy's dream has gone from a one woman show to a flourishing reality of 4 store fronts and a growing website.
Our team of employees have grown into a family of 21! Every employee brings unique qualities and style to the table. Each team member works hard to make sure every customer has a pleasant experience while shopping with us. We want to meet the trends, styles, & comfort for all women! Whether you are shopping in store, at home, or from the office, our goal is for you to leave satisfied!
Customer service is our number one priority! We know there are many boutiques out there, but we hope to stand above the rest!
If you need assistance with your order or have any questions, please feel free to email us at firstname.lastname@example.org or call us at (903) 259-9561. Thanks for choosing to shop at TRW! We love and appreciate you greatly.